Penzión Stárek

Privacy policy

Information on the processing of personal data in accordance with the GDPR Regulation (EU) 2016/679.

Data controller

Who we are

The data controller of this website is Penzión Stárek, Štefanová 124, 013 06 Terchová – Štefanová, Slovak Republic.

Company ID (IČO): 45 368 686 | Tax ID (DIČ): 2022952261

Our website address is: www.penzionstarek.sk

Contact: info@penzionstarek.sk | +421 903 508 236

Data processing

What personal data we collect and why we collect it

Accommodation reservation

First name and last name

Country / region

Street, city, postal code

Phone number

E-mail address

Required to confirm and process your reservation

Contact form

Your name

Your email

Subject

Message

Used solely to respond to your enquiry

Cookies

Operation of the reservation system and shopping cart

Language preferences (SK / EN / PL)

Prihlasovacie údaje (platnosť 2 dni, alebo 2 týždne pri „zapamätať")

Google Maps and reviews

Embedded Google content may collect data

In accordance with Google's Privacy Policy

Analytics (WP Statistics)

We record anonymised IP addresses for website traffic statistics

The data is stored on our server and is not shared with third parties

External content

Embedded content from other websites

Articles on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from others website behaves as if the visitor were visiting another website.

These websites may collect personal information about you, use cookies, insert third-party tracking and monitor your interaction with embedded content, including tracking your interaction with embedded content, if you have an account on that website and are logged in.

Data retention

How long we keep your data

Reservation data and orders – generally retained for 5 years for tax and accounting purposes

Messages submitted through the contact form - retained for a maximum of 1 year after your enquiry has been resolved

Cookies – retained from the duration of your browser session up to 1 year, depending on the type

GDPR

What rights do you have over your data?

If you have an account on this website, you can apply o export your personal data that we store about you. You can also request the deletion of personal data. However, this does not apply to the data we have to keep about you for administrative, legal or security reasons.

To access your personal data

To rectify inaccurate or incomplete data

To request the erasure of your data (right to be forgotten)

To restrict the processing of your data

To data portability

To object to the processing of your personal data

To withdraw your consent – if the processing is based on consent (e.g. analytical cookies), you have the right to it revoke at any time without affecting legality processing before appeal

To lodge a complaint to the Personal Data Protection Office of the Slovak Republic (dataprotection.gov.sk) if you believe that your rights have been violated

Send your request by email or post to the address provided in the Contact section. We will respond within 30 days at the latest.

Protection

Security

We protect your data with appropriate technical and organizational measures. The website is secured by an SSL certificate (HTTPS), regularly backed up and protected by the Wordfence security plugin.

Visitor IP addresses collected through WP Statistics are stored exclusively on our server and are not provided to third parties. Only authorized administrators have access to them.

Tools

Plugins and third parties

WP Statistics – used for traffic analytics website. The data is stored on our server and serve exclusively for statistical evaluation of traffic. (WP Statistics Privacy Policy)

Wordfence Security – security plugin, which may process IP addresses of visitors for the purpose protection of the website against unauthorized access and cyber attacks.

Google Maps (WP Go Maps) – on the site the map background of the Google Maps service is displayed. When they are loaded, data may be transferred of Google.

Trustindex – plugin for displaying Google reviews. Communication may occur when reviews are loaded with Google's own services personal data protection principles.

Complianz – ensures management of approvals with the use of cookies and stores information about the granted or denied consent of the visitor.

Contact Form 7 – processes the data sent through the contact form (name, e-mail address and message content) in order to fulfill your request.